About My bill

You are responsible for paying any balance left on your account after insurance, which may include co-payments, deductibles, co-insurance, and services not covered.

In most cases, you will receive one bill which will list your hospital and physician services. There may be times when separate bills are received due to insurance payment timing, payment plan accounts, or other responsible parties such as, auto or another third party payer.

Paying My Bill

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Insured Patients – Patients with insurance will receive a bill for any balances that are determined your responsibility by your insurance company, which may include co-pays, deductibles, non-covered services, and coinsurance balances.

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Uninsured Patients – Patients without insurance will receive a bill for the total charges minus any Hennepin Plan discounts if applicable.

Pay your bill online

In order to improve our patients' financial experience, we now offer an online payment portal for easy bill pay. You can pay your bill online by visiting hcmc.org/paymybill.

Visit us at our downtown campus for payments and billing questions

Blue building: 1st floor, Mon-Fri 8AM – 4PM
Shapiro building: 1st floor S1.143 Mon-Fri 8AM - 4:30PM
Purple Building: 1st floor Registration Zone, Mon – Fri 8AM – 4:30PM

Pay by phone and billing questions

Please contact us at 612-873-3073, Monday - Thursday 8AM - 8PM, and Friday 8AM - 4PM.

What Your Payments Are Used For

The payments HCMC receives from patients or their insurance companies or public programs are used to keep our medical center and mission alive. HCMC is owned and operated by Hennepin Healthcare System, Inc., a public subsidiary corporation owned by Hennepin County. Most of our funding comes from payments for health care services.