Interpreter Services

Somali Interpreter with iPad Photo

Contact

Location: 716 South 7th Street, Minneapolis
Purple Building, 1st floor, Suite 677

Michelle Chillstrom, Interpreter Services Manager
michelle.chillstrom@hcmed.org
612-873-2250

Our interpreters

The Interpreter Services Department, one of the largest hospital interpreter programs in the country, provides professional, culturally competent language interpretation and cultural brokering / advocacy to establish clear communication between the provider and the patient and to assist each in understanding the other.

Over 120,000 interpreter/ patient service contacts are provided annually to limited English-proficient or Deaf and Hard of Hearing patients at all HCMC Clinics, ED, inpatient units and ancillary services areas. Department staff provides interpretation in 21 languages, and contract staff extends that to over 50 languages.

Interpreter Photo 1

Video interpreting

Video interpreting is an on-demand, all-language remote interpreting system that will be part of our toolbox to better meet the unique language needs of our non-English speaking patients. This exciting new technology is an additional resource that will complement in-person and telephone interpreting.

Languages we serve

Interpreter services are available at HCMC in all languages, free of charge, to limited and non-English speaking patients. Languages provided on staff include:

  • Amharic
  • Arabic
  • ASL
  • Bosnian
  • Cantonese
  • Cambodian
  • French
  • German
  • Hmong
  • Laotian
  • Mandarin
  • Oromo
  • Portuguese
  • Russian
  • Somali
  • Spanish
  • Swahili
  • Taiwanese
  • Ukranian
  • Vietnamese

Interpreter Services Faces Of Inspiration Patient Billing Visitor Information