Commitment to Diversity

Diverse Group Photo

At HCMC we are aware of increased fears and concerns in our immigrant communities. We are aware of how the recent increase in hate crimes, discrimination, fear of deportation and stereotyping against members of non-dominant groups can negatively impact the health and well-being of all of the communities we serve. We are committed to serving our communities, and want to make sure you know how we can support you:

We want to know about your worries and fears. We want to know how those concerns impact your ability to get the healthcare you need. We want to make sure that you have in us, a place and a health care team where you can share your anxieties and worries about yourself, your family, and your community. Stress can turn into anxiety and depression, and we want to help with that. We want to listen to you and understand your daily challenges. We want to help you make the best of whatever situation you are going through.

We want to learn about the challenges you are having to get to our clinics: is it fear of driving? Is it fear of being on the clinic facilities? Is it a fear of applying for medical assistance? We can help by trying to troubleshoot those issues, at the individual level. However, we will also make adjustments at the system level so we can have the necessary resources in place to help our Community now and in the near future.

Young Hispanic Family Photo

U.S. Immigration and Customs Enforcement (commonly known as ICE) has a policy that limits its enforcement activities in "sensitive locations,"which includes medical facilities, "such as hospitals, doctors' offices, accredited health clinics, and emergent or urgent care facilities." This policy is intended to ensure that people seeking to utilize services provided at any sensitive location are free to do so, without fear or hesitation. If HCMC becomes aware of any violation of this policy, there is a process for logging a complaint about it that we will follow.

Our staff will keep your information private and confidential. When you visit our health care facilities, we do not collect information about your immigration status, and we never release (share) patient information without authorization by the patient or without being required to do so by law.

HCMC hospital and clinics are located in neighborhoods all over Hennepin County and provide services in many different languages. We provide free interpretation services in 71 languages, 24 hours a day, seven days a week.

Gay Pride Flag with Parade Goers Photo

Our doctors, nurses, and other healthcare workers are committed to serving diverse communities and they all want to serve you with the attention and respect you deserve. Many of our staff are immigrants, or children of immigrants. We value a comprehensive approach to healthcare, and we have a variety of services available to you, including ways to address food insecurity, education, referral to legal services, public safety, and more.

It has been an honor for us to take care of you and your family all these years. We do not want your health to suffer because you have a fear of coming to us. We are here to support you and your families in all types of situations and help you troubleshoot challenges by using your strengths. Let us continue to do that.

At Hennepin County Medical Center we are committed to creating a culturally competent and inclusive work and care environment where all employees, patients, patients’ family members, volunteers, and business partners are treated with fairness, dignity, and respect without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, disability, age, marital status, or veteran status.

Hennepin County Medical Center has been able to survive and thrive for more than 120 years as a provider of health care to all in need because of its ability to serve an always changing community. A commitment to diversity makes this possible.

HCMC staff

HCMC's values clearly state that "every person has dignity and worth" so employees and physicians treat patients, their families, and other employees with integrity, compassion, courtesy, and respect. HCMC's commitment to diversity includes a Diversity and Inclusion Strategy with diversity training for employees, diversity actions identified for departments, and creation of policies, procedures, and practices that are sensitive to the diversity of our employees and patients.

Proud to be a "Leader in LGBT Healthcare Equality"

LGBT Healthcare Equality 2016 Graphic

HCMC has been recognized as a Leader in LGBT Healthcare Equality in the Healthcare Equality Index for the fifth consecutive year. The Healthcare Equality Index is an annual survey conducted by the Human Rights Campaign—the country’s largest lesbian, gay, bisexual, and transgender civil rights organization. We earned top marks for our policies and practices related to LGBT patients, visitors, and employees. See more information about the Healthcare Equality Index 2017.

HCMC was one of a select group of 303healthcare facilities nationwide to be named Leaders in LGBT Healthcare Equality, and one of four facilities in Minnesota to be awarded Leader status.

Valuing diversity is not only the right thing to do, but is imperative to the work that we do. Cultural competence enables us to deliver high quality care, improve the patient experience, be a great place to work, and be a successful and viable organization.

Faces of Inspiration Jon Pryor Photo

A Message from CEO Jon L. Pryor, MD, MBA

"At HCMC, we value the diversity of our patients and employees. But even more importantly, we recognize the importance of inclusion. Our goal is to cultivate an inclusive environment where all employees feel respected and valued for the unique qualities, perspectives and experiences they bring to work every day. This inclusive environment results in delivering top-notch care for our patients that is sensitive to their cultural needs. I am personally committed to our journey in Diversity & Inclusion, as we all play an integral role in this journey. I look forward to the contributions each of you make every day in helping make HCMC a diverse and inclusive place for our employees and patients."